Privacy policy

Your information and how Oakter uses it.

This page summarises how Riot Labz Private Limited, operating as Oakter, collects, uses, shares and protects personal information when you use Oakter websites and services.

Last updated May 14, 2026

Information we collect

Oakter may collect contact details, order and account information, delivery details, payment-related information, device data, usage information and customer support communications. Some data is provided directly by you, while some is collected through cookies, analytics and ecommerce service providers.

How we use information

Information is used to process orders, deliver products, provide support, manage accounts, improve services, personalise communications, detect fraud, meet legal obligations and send marketing where permitted.

Sharing and service providers

Oakter may share information with vendors and service providers such as ecommerce platforms, payment processors, shipping partners, analytics tools, marketing providers and professional advisers. Information may also be disclosed when required by law, during business transfers, or to protect Oakter, customers and others.

Cookies and analytics

The website uses cookies and similar technologies to operate the store, remember preferences, understand traffic, improve performance and support marketing. Browser settings may allow you to block or remove cookies, though some services may not work correctly without them.

Your choices

Depending on applicable law, you may have rights to access, correct, delete or restrict certain personal information, object to processing, withdraw consent, opt out of marketing, or appeal a privacy decision.

Security and retention

Oakter uses reasonable safeguards to protect personal information, but no system is perfectly secure. Information is retained as needed for services, legal requirements, dispute resolution, security and business purposes.

Children and international use

Oakter services are not intended for children. Information may be processed or stored outside your state, province or country, including where service providers operate.

Contact for privacy requests

Riot Labz Private Limited
A-21, Phase-2, Noida, Uttar Pradesh 201305
Rahul.kolay@oakter.com